Deanna Young
Ministry of Attorney General | Information Systems Branch | Service Design & Architecture
Director, Service Design
Deanna Young has spent 32 years in the B.C. Public Service asking how government can build better services for citizens. As the Director of Service Design for the Justice and Public Safety Sector, Deanna applies human-centred design approaches as a different way to think about government’s problems, and to ensure that the voice of the citizen is brought into the decision-making process. For Deanna, it’s all about doing research with real people, talking to citizens and stakeholders, asking questions that uncover their challenges – and yield real solutions.